A specialized service division of Cybersecurity and Cloudware Solutions Inc. Isang specialized service division ng Cybersecurity and Cloudware Solutions Inc. ← Back to CCSI CorporateBumalik sa CCSI Corporate
CCSI TechCare CCSI TechCare

Built right.
Handled securely.

Tamang gawa.
Secure ang paghawak.

Custom computer builds, practical upgrades, careful diagnostics and selected device repairs—delivered with clear service records and privacy-conscious handling.

Custom computer builds, praktikal na upgrades, maingat na diagnostics at piling device repairs—may malinaw na service records at privacy-conscious na paghawak.

  • Transparent assessment
  • Malinaw na assessment
  • Documented device intake
  • Documented na device intake
  • Privacy-conscious handling
  • Privacy-conscious na paghawak
T

A focused technical-service division—not part of CCSI's core advisory menu

Isang focused technical-service division—hiwalay sa pangunahing advisory services ng CCSI

TechCare serves device and computer needs while CCSI Corporate remains focused on cybersecurity, data privacy, cloud and digital solutions.

Ang TechCare ay para sa computer at device needs habang ang CCSI Corporate ay nananatiling nakatuon sa cybersecurity, data privacy, cloud at digital solutions.

CCSI Corporate WebsiteCCSI Corporate Website →
What we doAno ang ginagawa namin

Practical device services with professional discipline

Praktikal na device services na may propesyonal na disiplina

Each engagement begins with a clear assessment. Work proceeds only after scope, parts, estimated cost and important risks are explained.

Nagsisimula ang bawat engagement sa malinaw na assessment. Isinasagawa lamang ang trabaho matapos ipaliwanag ang scope, parts, tinatayang halaga at mahahalagang risk.

01
PC

Custom Computer Builds

Custom Computer Builds

Purpose-built desktops based on budget, workload and upgrade plans.

Purpose-built desktops ayon sa budget, workload at upgrade plans.

  • Office and productivity PCs
  • Office at productivity PCs
  • Gaming and creator systems
  • Gaming at creator systems
  • Component selection and assembly
  • Component selection at assembly
02
↑

Upgrades & Optimization

Upgrades at Optimization

Targeted improvements that extend useful device life and performance.

Targeted improvements para mapahaba ang gamit at performance ng device.

  • RAM and storage upgrades
  • RAM at storage upgrades
  • Cooling and component refresh
  • Cooling at component refresh
  • Clean installation and tuning
  • Clean installation at tuning
03
⌕

Computer Diagnostics & Repair

Computer Diagnostics at Repair

Structured troubleshooting for desktop and laptop hardware concerns.

Structured troubleshooting para sa desktop at laptop hardware concerns.

  • No-power and boot issues
  • No-power at boot issues
  • Thermal and stability checks
  • Thermal at stability checks
  • Parts replacement, subject to availability
  • Parts replacement, depende sa availability
04
▯

Selected Mobile Device Repair

Piling Mobile Device Repair

Assessment and selected repair services based on model, parts and repairability.

Assessment at piling repair services depende sa model, parts at repairability.

  • Screen, battery and charging concerns
  • Screen, battery at charging concerns
  • Physical and functional assessment
  • Physical at functional assessment
  • Referral when specialist equipment is required
  • Referral kapag kailangan ng specialist equipment
Aktuwal na Service Work

Tunay na repairs. Tunay na upgrades. Tunay na maintenance work.

Tingnan ang malinaw na mga larawan ng natapos na desktop, laptop, gaming, cooling, upgrade at Apple/Mac work ng technical team sa likod ng CCSI TechCare.

9 service categories ang ipinapakita

Desktop PC cooling components habang isinasagawa ang deep cleaning
Desktop · Cleaning

Desktop PC Deep Cleaning

Cleaning ng fans, filters, heatsinks, radiators at internal components upang suportahan ang tamang airflow.

Laptop cooling system habang isinasagawa ang deep cleaning
Laptop · Cleaning

Laptop Deep Cleaning

Maingat na access at cleaning ng internal cooling assemblies, vents, fans at heatsinks.

Laptop processor area habang pinapalitan ang thermal paste
Laptop · Thermal

Laptop Thermal Paste Replacement

Pag-alis ng lumang compound at paglalagay ng bagong thermal-interface material matapos ang assessment.

Gaming laptop cooling assembly habang isinasagawa ang thermal service
Gaming · Thermal

Gaming Laptop Thermal Service

Detalyadong disassembly, cooling-system cleaning at thermal-interface renewal.

Laptop cooling fans habang isinasagawa ang replacement service
Laptop · Repair

Fan at Laptop Parts Replacement

Piling cooling-fan at structural-part replacement depende sa assessment at availability.

Desktop processor habang isinasagawa ang CPU upgrade
Desktop · Upgrade

CPU Upgrade

Processor replacement para sa supported platforms, kasunod ang system validation.

Desktop motherboard, processor at memory habang isinasagawa ang platform upgrade
Desktop · Platform

Motherboard / Platform Upgrade

Compatible motherboard, processor, memory at supporting components para sa platform refresh.

AIO liquid cooling na naka-install sa desktop gaming computer
Desktop · Cooling

AIO Cooling at Power Upgrades

Compatible liquid-cooling at power components para sa supported desktop systems.

Mac computers habang isinasagawa ang macOS installation at startup validation
Apple / Mac · Software

macOS Installation

Installation o reinstallation para sa compatible Apple computers, kasunod ang startup validation.

Service coverage

CALABARZON: Cavite, Laguna at Batangas. Karagdagang service areas: NCR, Rizal at Bulacan. Maaaring magbago ang availability at transport fees depende sa lokasyon at requirements ng trabaho.

Service processProseso ng serbisyo

Clear steps. No surprise work.

Malinaw na hakbang. Walang biglaang trabaho.

A simple, documented workflow supports accountability for the customer, the device and the technician.

Ang simple at documented na workflow ay tumutulong sa accountability para sa customer, device at technician.

Request & Initial Check

Request at Initial Check

We identify the device, reported issue, accessories received and visible condition.

Itinatala ang device, reported issue, kasamang accessories at visible condition.

Assessment & Estimate

Assessment at Estimate

Recommended work, parts, limitations, estimate and data risks are explained.

Ipinapaliwanag ang recommended work, parts, limitations, estimate at data risks.

Customer Approval

Customer Approval

No repair or parts purchase proceeds without the customer's documented approval.

Walang repair o parts purchase nang walang documented approval ng customer.

Service & Turnover

Service at Turnover

Completed work and test results are reviewed during device turnover.

Ang natapos na trabaho at test results ay nire-review sa turnover ng device.

Secure device handlingSecure na paghawak ng device

Your device may contain more than hardware.

Hindi lang hardware ang laman ng iyong device.

Personal photos, accounts, business records and credentials can be exposed during repair. TechCare's handling principles are designed to reduce unnecessary access and improve accountability.

Maaaring ma-expose ang personal photos, accounts, business records at credentials sa repair. Ang handling principles ng TechCare ay para bawasan ang hindi kailangang access at palakasin ang accountability.

  • Record device condition and items received
  • Itala ang kondisyon ng device at items na natanggap
  • Request only the access reasonably needed for diagnostics
  • Humingi lamang ng access na kailangan sa diagnostics
  • Avoid browsing customer content unrelated to the repair
  • Iwasang buksan ang customer content na hindi kailangan sa repair
  • Explain backup and data-loss risks before work begins
  • Ipaliwanag ang backup at data-loss risks bago magsimula
  • Remove temporary diagnostic files when practical
  • Alisin ang temporary diagnostic files kung praktikal
01

Use temporary credentials

Gumamit ng temporary credentials

Customers should avoid sharing their permanent account password whenever a temporary local account or supervised unlock can be used.

Iwasang ibigay ang permanent account password kapag puwedeng gumamit ng temporary local account o supervised unlock.

02

Back up important data

I-backup ang importanteng data

Storage devices can fail without warning. Customers remain responsible for maintaining a backup before repair.

Maaaring masira ang storage nang walang babala. Responsibilidad ng customer ang backup bago ang repair.

03

Document authorization

I-document ang authorization

Any action that can affect data, operating systems or installed applications should be explained and authorized.

Ang anumang action na maaaring makaapekto sa data, operating system o applications ay dapat ipaliwanag at pahintulutan.

04

Report concerns promptly

I-report agad ang concern

Suspected loss, unauthorized access or device-handling incidents should be escalated without unnecessary delay.

Ang suspected loss, unauthorized access o handling incident ay dapat i-escalate agad.

Read the Device Privacy ProtocolBasahin ang Device Privacy Protocol →
For small offices and professionalsPara sa small offices at professionals

Reliable workstations for real work

Reliable workstations para sa tunay na trabaho

TechCare can support small-batch computer builds, workstation refreshes and basic device inventory services. Cybersecurity consulting, managed services and compliance engagements remain with CCSI Corporate.

Maaaring tumulong ang TechCare sa small-batch computer builds, workstation refreshes at basic device inventory. Ang cybersecurity consulting, managed services at compliance engagements ay nananatili sa CCSI Corporate.

Talakayin ang Business Requirement →
Office PC PackagesOffice PC PackagesConfigured around actual workload, peripherals and budget.Naka-configure ayon sa workload, peripherals at budget.
Workstation RefreshWorkstation RefreshStorage, memory and operating-system refresh for suitable devices.Storage, memory at operating-system refresh para sa angkop na devices.
Basic Asset RecordingBasic Asset RecordingDevice model, serial number and basic configuration records.Device model, serial number at basic configuration records.
CCSI Escalation PathCCSI Escalation PathBusiness security, privacy or cloud requirements can be referred to CCSI Corporate.Maaaring i-refer sa CCSI Corporate ang security, privacy o cloud requirements.
FAQ

Important service questions

Mahahalagang tanong sa serbisyo

Does TechCare repair every cellphone model and issue?Lahat ba ng cellphone model at issue ay nire-repair?
No. Acceptance depends on the device model, issue, parts availability, repairability and available equipment. TechCare may recommend referral to a specialist or authorized service center.Hindi. Depende ito sa model, issue, availability ng parts, repairability at available equipment. Maaaring magrekomenda ang TechCare ng specialist o authorized service center.
Will you access my personal files?Bubuksan ba ang personal files ko?
Access should be limited to what is reasonably necessary for diagnostics and testing. Customers should back up sensitive information and use temporary credentials whenever possible.Ang access ay dapat limitado sa kailangan para sa diagnostics at testing. Mag-backup ng sensitive information at gumamit ng temporary credentials kung maaari.
Are parts and repair outcomes guaranteed?Guaranteed ba ang parts at repair outcome?
No repair should be described as guaranteed before assessment. Parts warranty and workmanship coverage must be stated on the quotation or service record, including exclusions.Hindi dapat i-guarantee ang repair bago ang assessment. Ang parts warranty at workmanship coverage ay dapat nakasaad sa quotation o service record, kasama ang exclusions.
Is TechCare one of CCSI's principal cybersecurity services?Principal cybersecurity service ba ng CCSI ang TechCare?
TechCare is a separate technical-service division under CCSI. CCSI Corporate remains focused on cybersecurity, data privacy, cloud, digital transformation and business solutions.Ang TechCare ay hiwalay na technical-service division sa ilalim ng CCSI. Ang CCSI Corporate ay nakatuon pa rin sa cybersecurity, data privacy, cloud, digital transformation at business solutions.

Need a build, upgrade or device assessment?

Kailangan ng build, upgrade o device assessment?

Use the dedicated TechCare request form so the device and requested service can be assessed separately from general CCSI inquiries.

Gamitin ang hiwalay na TechCare request form upang ma-assess ang device at serbisyo nang bukod sa general CCSI inquiries.

Aktuwal na Service Work